David E. Bowen

72 papers and 12.0k indexed citations i.

David E. Bowen has authored 72 papers that have received a total of 12.0k indexed citations. This includes 48 papers in Organizational Behavior and Human Resource Management, 27 papers in Marketing and 16 papers in Management Information Systems. The topics of these papers are Customer Service Quality and Loyalty (32 papers), Service and Product Innovation (25 papers) and Job Satisfaction and Organizational Behavior (10 papers). David E. Bowen is often cited by papers focused on Customer Service Quality and Loyalty (32 papers), Service and Product Innovation (25 papers) and Job Satisfaction and Organizational Behavior (10 papers) and collaborates with scholars based in United States, United Kingdom and Portugal. David E. Bowen's co-authors include Benjamin Schneider, Raymond P. Fisk, Caren Siehl, A. Parasuraman and Lia Patrício and has published in prestigious journals such as Academy of Management Review, Academy of Management Journal and Journal of Applied Psychology.