Services Marketing Quarterly

770 papers and 6.4k indexed citations i.

About

The 770 papers published in Services Marketing Quarterly in the last decades have received a total of 6.4k indexed citations. Papers published in Services Marketing Quarterly usually cover Organizational Behavior and Human Resource Management (363 papers), Marketing (324 papers) and Sociology and Political Science (226 papers) specifically the topics of Customer Service Quality and Loyalty (341 papers), Consumer Behavior in Brand Consumption and Identification (156 papers) and Consumer Retail Behavior Studies (137 papers). The most active scholars publishing in Services Marketing Quarterly are Uğur Yavaş, Gordon H.G. McDougall, Alan D. Smith, Katherine Taken Smith, Terrence J. Levesque, Emin Babakus, Osman M. Karatepe, Debra Grace, Narendra Sharma and Ceridwyn King.

In The Last Decade

Fields of papers published in Services Marketing Quarterly

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers published in Services Marketing Quarterly. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers published in Services Marketing Quarterly.

Countries where authors publish in Services Marketing Quarterly

Since Specialization
Citations

This map shows the geographic impact of research published in Services Marketing Quarterly. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by papers published in Services Marketing Quarterly with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Services Marketing Quarterly more than expected).

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar’s output or impact.

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