Sam Thomas

21 papers and 193 indexed citations i.

Sam Thomas has authored 21 papers that have received a total of 193 indexed citations. This includes 8 papers in Organizational Behavior and Human Resource Management, 7 papers in Management Information Systems and 6 papers in Marketing. The topics of these papers are Customer Service Quality and Loyalty (7 papers), Organizational Leadership and Management Strategies (4 papers) and Digital Marketing and Social Media (4 papers). Sam Thomas is often cited by papers focused on Customer Service Quality and Loyalty (7 papers), Organizational Leadership and Management Strategies (4 papers) and Digital Marketing and Social Media (4 papers) and collaborates with scholars based in India. Sam Thomas's co-authors include M. Bhasi and has published in prestigious journals such as International Journal of Consumer Studies, Current Science and Quality & Quantity.