John L. Schlacter

27 papers and 1.3k indexed citations i.

John L. Schlacter has authored 27 papers that have received a total of 1.3k indexed citations. This includes 12 papers in Organizational Behavior and Human Resource Management, 7 papers in Marketing and 5 papers in Management Information Systems. The topics of these papers are Customer Service Quality and Loyalty (12 papers), Consumer Behavior in Brand Consumption and Identification (5 papers) and Technology Adoption and User Behaviour (4 papers). John L. Schlacter is often cited by papers focused on Customer Service Quality and Loyalty (12 papers), Consumer Behavior in Brand Consumption and Identification (5 papers) and Technology Adoption and User Behaviour (4 papers) and collaborates with scholars based in United States, Egypt and Latvia. John L. Schlacter's co-authors include Kenneth R. Evans, Dwayne D. Gremler, Donald W. Jackson, Jerry B. Gotlieb and Keith B. Murray and has published in prestigious journals such as Academy of Management Journal, Journal of Marketing and Journal of Business Ethics.