Daniel Rajaratnam
Impact in
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- Customer Service Quality and Loyalty
- Marketing top 5%
- Consumer Behavior in Brand Consumption and Identification
- Service and Product Innovation
Papers in
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- Customer Service Quality and Loyalty 6
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- International Business and FDI 2
- Innovation and Knowledge Management 2
- Business Strategy and Innovation 2
- Co-authors
- Terry Clark (4 shared papers)P. Rajan Varadarajan (1 shared paper)Timothy M. Smith (1 shared paper)Thomas Martin Key (1 shared paper)Daniel F. Jennings (1 shared paper)Lawrence B. Chonko (1 shared paper)James B. Hunt (1 shared paper)Charles S. Madden (1 shared paper)
- Journals
- Journal of Marketing (2 papers)The Journal of Marketing Theory and Practice (1 paper)Journal of managerial issues (1 paper)Journal of Services Marketing (1 paper)Journal of International Consumer Marketing (1 paper)
- Partner nations
- United StatesIndia
In The Last Decade
Daniel Rajaratnam
10 papers receiving 438 citations
Peers
Comparison fields: 5 of 51
- Organizational Behavior and Human Resource Management 241
- Marketing 168
- Strategy and Management 263
- Management Information Systems 70
- Management of Technology and Innovation 48
Countries citing papers authored by Daniel Rajaratnam
This map shows the geographic impact of Daniel Rajaratnam's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Daniel Rajaratnam with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Daniel Rajaratnam more than expected).
Fields of papers citing papers by Daniel Rajaratnam
This network shows the impact of papers produced by Daniel Rajaratnam. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Daniel Rajaratnam. The network helps show where Daniel Rajaratnam may publish in the future.
Co-authors
The 9 scholars most cited alongside Daniel Rajaratnam, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
| # | Work | ||
|---|---|---|---|
| 1 | 1986 | 126 | |
| 2 | 1996 | 106 | |
| 3 | 2013 | 72 | |
| 4 | 1999 | 60 | |
| 5 | Strategy-Performance Relationships in Service Firms: A Test for Equifinality | 2003 | 48 |
| 6 | 1986 | 31 | |
| 7 | 1995 | 16 | |
| 8 | 1995 | 15 | |
| 9 | 1995 | 6 | |
| 10 | 2020 | 2 | |
| 11 | Handbook of Marketing (Book) | 2003 | 0 |
About Daniel Rajaratnam
Daniel Rajaratnam is a scholar working on Organizational Behavior and Human Resource Management, Strategy and Management, Marketing, Sociology and Political Science and Management of Technology and Innovation, having authored 11 papers that have together received 482 indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (6 papers), International Business and FDI (2 papers), Innovation and Knowledge Management (2 papers), Business Strategy and Innovation (2 papers), Consumer Behavior in Brand Consumption and Identification (2 papers), Digital Marketing and Social Media (2 papers), Media, Gender, and Advertising (1 paper) and Management and Marketing Education (1 paper). The work is most often cited by research in Organizational Behavior and Human Resource Management (241 citations), Marketing (168 citations), Strategy and Management (263 citations), Management Information Systems (70 citations) and Management of Technology and Innovation (48 citations). Daniel Rajaratnam has collaborated with scholars based in United States and India. Frequent co-authors include Terry Clark, P. Rajan Varadarajan, Timothy M. Smith, Thomas Martin Key, Daniel F. Jennings, Lawrence B. Chonko, James B. Hunt, Charles S. Madden and Joseph A. McKinney. Their work appears in journals such as Journal of Marketing, The Journal of Marketing Theory and Practice, Journal of managerial issues, Journal of Services Marketing and Journal of International Consumer Marketing.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.