Terry Lam
Impact in
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- Hospitality and Tourism Education
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- Customer Service Quality and Loyalty
- Job Satisfaction and Organizational Behavior
Papers in
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- Customer Service Quality and Loyalty 13
- Job Satisfaction and Organizational Behavior 9
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- Hospitality and Tourism Education 6
- Co-authors
- Cathy H.C. Hsu (5 shared papers)Hanqin Qiu Zhang (7 shared papers)Simone Chung Ling Cheng (3 shared papers)Vincent C. S. Heung (3 shared papers)Tom G. Baum (5 shared papers)Chun Hung Roberts LAW (1 shared paper)Bob McKercher (1 shared paper)Ada Lo (3 shared papers)
- Journals
- Asia Pacific Journal of Tourism Research (8 papers)International Journal of Contemporary Hospitality Management (6 papers)International Journal of Hospitality Management (6 papers)Tourism Management (5 papers)Journal of Hospitality & Tourism Research (4 papers)
- Partner nations
- Hong KongUnited StatesUnited Kingdom
In The Last Decade
Terry Lam
43 papers receiving 3.9k citations
Terry Lam's Hit Papers
Peers
Comparison fields: 5 of 110
- Tourism, Leisure and Hospitality Management 399
- Organizational Behavior and Human Resource Management 1k
- Human Factors and Ergonomics 225
- Marketing 372
- Sociology and Political Science 1.9k
Countries citing papers authored by Terry Lam
This map shows the geographic impact of Terry Lam's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Terry Lam with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Terry Lam more than expected).
Fields of papers citing papers by Terry Lam
This network shows the impact of papers produced by Terry Lam. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Terry Lam. The network helps show where Terry Lam may publish in the future.
Co-authors
The 18 scholars most cited alongside Terry Lam, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
Showing the 20 most-cited of 44 papers — load more, or switch the sort, to bring in the rest.
| # | Work | ||
|---|---|---|---|
| 1 | Predicting behavioral intention of choosing a travel destination Hit paper breakdown → | 2005 | 888 |
| 2 | 2004 | 333 | |
| 3 | 1999 | 293 | |
| 4 | 2005 | 280 | |
| 5 | 2006 | 271 | |
| 6 | 2005 | 204 | |
| 7 | 2003 | 203 | |
| 8 | 2006 | 200 | |
| 9 | 2001 | 190 | |
| 10 | 1999 | 138 | |
| 11 | 2006 | 136 | |
| 12 | 2004 | 130 | |
| 13 | 1997 | 126 | |
| 14 | 2002 | 97 | |
| 15 | 2003 | 85 | |
| 16 | 2001 | 77 | |
| 17 | 2000 | 71 | |
| 18 | 2004 | 71 | |
| 19 | 2004 | 70 | |
| 20 | 2003 | 58 |
About Terry Lam
Terry Lam is a scholar working on Organizational Behavior and Human Resource Management, Tourism, Leisure and Hospitality Management, Sociology and Political Science, Human Factors and Ergonomics and Information Systems and Management, having authored 44 papers that have together received 4.3k indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (13 papers), Diverse Aspects of Tourism Research (12 papers), Job Satisfaction and Organizational Behavior (9 papers), Hospitality and Tourism Education (6 papers), Employee Performance and Management (3 papers), Technology Adoption and User Behaviour (2 papers), Environmental Education and Sustainability (1 paper) and Public Relations and Crisis Communication (1 paper). The work is most often cited by research in Tourism, Leisure and Hospitality Management (399 citations), Organizational Behavior and Human Resource Management (1k citations), Human Factors and Ergonomics (225 citations), Marketing (372 citations) and Sociology and Political Science (1.9k citations). Terry Lam has collaborated with scholars based in Hong Kong, United States and United Kingdom. Frequent co-authors include Cathy H.C. Hsu, Hanqin Qiu Zhang, Simone Chung Ling Cheng, Vincent C. S. Heung, Tom G. Baum, Chun Hung Roberts LAW, Bob McKercher, Ada Lo, Vincent Cho and Hailin Qu. Their work appears in journals such as Asia Pacific Journal of Tourism Research, International Journal of Contemporary Hospitality Management, International Journal of Hospitality Management, Tourism Management and Journal of Hospitality & Tourism Research.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.