Sam Ransbotham

2.5k citations
50 papers · 1.7k · 1 hit paper · h-index 19

Impact in

Papers in

Sam Ransbotham

48 papers receiving 1.6k citations

Sam Ransbotham's Hit Papers

Social Media and Customer Dialog Management at Starbucks. 2010 · 335 citations
3350+5+10Years since publication100200300

Peers

Sam Ransbotham
Comparison fields: 5 of 101
  • Communication 444
  • Computer Science Applications 238
  • Information Systems and Management 296
  • Marketing 307
  • Management Information Systems 273
Replace Wonseok Oh with:
Wonseok Oh South Korea
Murali Raman Malaysia
Vladimir Zwass United States
Heng‐Li Yang Taiwan
Gwanhoo Lee United States
Param Vir Singh United States
Karl R. Lang United States
Daniel Schlagwein Australia
Jungpil Hahn Singapore
Athanasia Pouloudi Greece
Sam Ransbotham relative to Wonseok Oh South Korea Wonseok Oh's profile →
Citations per field
00.5×1.7×
Wonseok Oh · 1×
Citations per year

Countries citing papers authored by Sam Ransbotham

Since Specialization
Citations

This map shows the geographic impact of Sam Ransbotham's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Sam Ransbotham with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Sam Ransbotham more than expected).

Fields of papers citing papers by Sam Ransbotham

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Sam Ransbotham. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Sam Ransbotham. The network helps show where Sam Ransbotham may publish in the future.

Co-authors

The 25 scholars most cited alongside Sam Ransbotham, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.

Border = papers with Sam Ransbotham Line = papers co-authored together Sam Ransbotham links everyone, so they are left out of the graph.

All Works

20 of 20 papers shown

Showing the 20 most-cited of 50 papers — load more, or switch the sort, to bring in the rest.

#Work
1
Social Media and Customer Dialog Management at Starbucks.
Hit paper breakdown →
2010335
2 2008178
3 2019132
4
MEMBERSHIP TURNOVER AND COLLABORATION SUCCESS IN ONLINE COMMUNITIES: EXPLAINING RISES AND FALLS FROM GRACE IN WIKIPEDIA 1
2011116
5 2012113
6 201690
7 202180
8
Beyond the hype: The hard work behind analytics success
201676
9 201565
10 201665
11 201652
12 201051
13 202036
14 202035
15
Minding the analytics gap
201534
16
The talent dividend
201532
17 202126
18 201621
19 202019
20 202217

About Sam Ransbotham

Sam Ransbotham is a scholar working on Sociology and Political Science, Communication, Information Systems, Management Information Systems and Computer Science Applications, having authored 50 papers that have together received 1.7k indexed citations. Recurring topics across this work include Open Source Software Innovations (8 papers), Knowledge Management and Sharing (7 papers), Digital Marketing and Social Media (6 papers), Wikis in Education and Collaboration (6 papers), Information and Cyber Security (5 papers), Cybercrime and Law Enforcement Studies (5 papers), Big Data and Business Intelligence (5 papers) and Social Media and Politics (3 papers). The work is most often cited by research in Communication (444 citations), Computer Science Applications (238 citations), Information Systems and Management (296 citations), Marketing (307 citations) and Management Information Systems (273 citations). Sam Ransbotham has collaborated with scholars based in United States, India and Switzerland. Frequent co-authors include Gerald C. Kane, John Gallaugher, Sabyasachi Mitra, Nicholas H. Lurie, David Kiron, Hongju Liu, Alok Gupta, Robert G. Fichman, Marios Kokkodis and Ram D. Gopal. Their work appears in journals such as Information Systems Research, Management Science, MIS Quarterly, Marketing Science and Journal of Information Technology.

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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