Paul P. Maglio
Impact in
- Marketing top 0.02%
- Service and Product Innovation
- Consumer Retail Behavior Studies
-
- Customer Service Quality and Loyalty
Papers in
- Marketing 55
- Service and Product Innovation 54
-
- Advanced Software Engineering Methodologies 12
- Co-authors
- Jim Spohrer (17 shared papers)Stephen L. Vargo (5 shared papers)Melissa Archpru Akaka (2 shared papers)David Kirsh (6 shared papers)Christopher S. Campbell (21 shared papers)Chiehyeon Lim (11 shared papers)Rob Barrett (23 shared papers)J. Bailey (3 shared papers)
- Journals
- Service Science (11 papers)Communications of the ACM (4 papers)Journal of service management (4 papers)IBM Systems Journal (3 papers)Journal of the Association for Information Systems (3 papers)
- Partner nations
- United StatesSouth KoreaAustralia
In The Last Decade
Paul P. Maglio
149 papers receiving 11.9k citations
Paul P. Maglio's Hit Papers
Peers
Comparison fields: 5 of 156
- Marketing 7.3k
- Organizational Behavior and Human Resource Management 3.1k
- Management of Technology and Innovation 2.2k
- Business and International Management 442
- Human-Computer Interaction 1.1k
Countries citing papers authored by Paul P. Maglio
This map shows the geographic impact of Paul P. Maglio's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Paul P. Maglio with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Paul P. Maglio more than expected).
Fields of papers citing papers by Paul P. Maglio
This network shows the impact of papers produced by Paul P. Maglio. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Paul P. Maglio. The network helps show where Paul P. Maglio may publish in the future.
Co-authors
The 25 scholars most cited alongside Paul P. Maglio, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
Showing the 20 most-cited of 151 papers — load more, or switch the sort, to bring in the rest.
| # | Work | ||
|---|---|---|---|
| 1 | On value and value co-creation: A service systems and service logic perspective Hit paper breakdown → | 2008 | 2389 |
| 2 | Fundamentals of service science Hit paper breakdown → | 2007 | 1032 |
| 3 | Steps toward a science of service systems Hit paper breakdown → | 2007 | 983 |
| 4 | On Distinguishing Epistemic from Pragmatic Action Hit paper breakdown → | 1994 | 965 |
| 5 | The service system is the basic abstraction of service science Hit paper breakdown → | 2009 | 627 |
| 6 | Actor engagement as a microfoundation for value co-creation Hit paper breakdown → | 2016 | 616 |
| 7 | The Emergence of Service Science: Toward Systematic Service Innovations to Accelerate Co‐Creation of Value Hit paper breakdown → | 2008 | 573 |
| 8 | 2006 | 429 | |
| 9 | Smart cities with big data: Reference models, challenges, and considerations Hit paper breakdown → | 2018 | 372 |
| 10 | 2010 | 353 | |
| 11 | 2008 | 335 | |
| 12 | 2008 | 271 | |
| 13 | 2003 | 263 | |
| 14 | 2016 | 240 | |
| 15 | 2013 | 228 | |
| 16 | 2010 | 163 | |
| 17 | 2004 | 151 | |
| 18 | 2000 | 142 | |
| 19 | 2018 | 141 | |
| 20 | 2017 | 139 |
About Paul P. Maglio
Paul P. Maglio is a scholar working on Marketing, Artificial Intelligence, Sociology and Political Science, Information Systems and Computer Networks and Communications, having authored 151 papers that have together received 13.3k indexed citations. Recurring topics across this work include Service and Product Innovation (54 papers), Information Systems Theories and Implementation (18 papers), Innovative Approaches in Technology and Social Development (14 papers), Customer Service Quality and Loyalty (14 papers), Advanced Software Engineering Methodologies (12 papers), Personal Information Management and User Behavior (10 papers), Service-Oriented Architecture and Web Services (10 papers) and Usability and User Interface Design (10 papers). The work is most often cited by research in Marketing (7.3k citations), Organizational Behavior and Human Resource Management (3.1k citations), Management of Technology and Innovation (2.2k citations), Business and International Management (442 citations) and Human-Computer Interaction (1.1k citations). Paul P. Maglio has collaborated with scholars based in United States, South Korea and Australia. Frequent co-authors include Jim Spohrer, Stephen L. Vargo, Melissa Archpru Akaka, David Kirsh, Christopher S. Campbell, Chiehyeon Lim, Rob Barrett, J. Bailey, Daniel Gruhl and N. Caswell. Their work appears in journals such as Service Science, Communications of the ACM, Journal of service management, IBM Systems Journal and Journal of the Association for Information Systems.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.