Pankaj Setia

1.7k citations
24 papers · 1.3k · 2 hit papers · h-index 12

Impact in

Papers in

Pankaj Setia

23 papers receiving 1.2k citations

Pankaj Setia's Hit Papers

How Technology is Changing Retail 2020 · 299 citations
2990+4+8Years since publication100200300

Peers

Pankaj Setia
Comparison fields: 5 of 84
  • Management Information Systems 434
  • Marketing 320
  • Information Systems and Management 231
  • Strategy and Management 475
  • Management of Technology and Innovation 158
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Countries citing papers authored by Pankaj Setia

Since Specialization
Citations

This map shows the geographic impact of Pankaj Setia's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Pankaj Setia with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Pankaj Setia more than expected).

Fields of papers citing papers by Pankaj Setia

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Pankaj Setia. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Pankaj Setia. The network helps show where Pankaj Setia may publish in the future.

Co-authors

The 25 scholars most cited alongside Pankaj Setia, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.

Border = papers with Pankaj Setia Line = papers co-authored together Pankaj Setia links everyone, so they are left out of the graph.

All Works

20 of 20 papers shown

Showing the 20 most-cited of 24 papers — load more, or switch the sort, to bring in the rest.

#Work
1
Leveraging Digital Technologies: How Information Quality Leads to Localized Capabilities and Customer Service Performance1
Hit paper breakdown →
2013382
2
How Technology is Changing Retail
Hit paper breakdown →
2020299
3 2010151
4 2013127
5 201084
6 200766
7 201142
8 201931
9 201819
10 201118
11 202015
12 201814
13 201511
14 201511
15 20209
16 20226
17 20226
18 20233
19
Internally or Externally-oriented IT Competencies: A Configuration Theory Perspective on How to Build Demand Management Agility.
20173
20 20233

About Pankaj Setia

Pankaj Setia is a scholar working on Management Information Systems, Strategy and Management, Management Science and Operations Research, Organizational Behavior and Human Resource Management and Marketing, having authored 24 papers that have together received 1.3k indexed citations. Recurring topics across this work include Big Data and Business Intelligence (8 papers), Information Technology Governance and Strategy (6 papers), Outsourcing and Supply Chain Management (4 papers), Innovation and Knowledge Management (4 papers), Customer Service Quality and Loyalty (4 papers), Technology Adoption and User Behaviour (4 papers), Data Quality and Management (3 papers) and Digital Platforms and Economics (3 papers). The work is most often cited by research in Management Information Systems (434 citations), Marketing (320 citations), Information Systems and Management (231 citations), Strategy and Management (475 citations) and Management of Technology and Innovation (158 citations). Pankaj Setia has collaborated with scholars based in United States, India and Singapore. Frequent co-authors include Viswanath Venkatesh, V. Sambamurthy, Pankaj C. Patel, C. Droge, Shawnee K. Vickery, Seshadri Tirunillai, Alireza Golmohammadi, Tom Douglass, Kirthi Kalyanam and Venkatesh Shankar. Their work appears in journals such as Journal of the Association for Information Systems, MIS Quarterly, Information Systems Research, International Journal of Production Research and Journal of Retailing.

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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