Michael McCall
Impact in
-
- Customer Service Quality and Loyalty
- Marketing top 5%
- Consumer Market Behavior and Pricing
- Consumer Behavior and Marketing Influence
Papers in
-
- Customer Service Quality and Loyalty 12
- Marketing 11
- Consumer Behavior in Brand Consumption and Identification 4
- Consumer Behavior and Marketing Influence 3
- Consumer Market Behavior and Pricing 3
- Co-authors
- Michael Lynn (4 shared papers)Clay M. Voorhees (5 shared papers)Lu Zhang (1 shared paper)Pei‐Jou Kuo (1 shared paper)Roger J. Calantone (1 shared paper)Gary M. English (1 shared paper)Stephen G. West (1 shared paper)G. Scott Erickson (1 shared paper)
- Journals
- Cornell Hospitality Quarterly (5 papers)Journal of Applied Social Psychology (5 papers)Basic and Applied Social Psychology (2 papers)Physical Therapy (1 paper)Journal of Product & Brand Management (1 paper)
- Partner nations
- United StatesSouth Africa
In The Last Decade
Michael McCall
40 papers receiving 741 citations
Peers
Comparison fields: 5 of 64
- Organizational Behavior and Human Resource Management 308
- Marketing 168
- General Decision Sciences 41
- Tourism, Leisure and Hospitality Management 8
- Sociology and Political Science 327
Countries citing papers authored by Michael McCall
This map shows the geographic impact of Michael McCall's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Michael McCall with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Michael McCall more than expected).
Fields of papers citing papers by Michael McCall
This network shows the impact of papers produced by Michael McCall. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Michael McCall. The network helps show where Michael McCall may publish in the future.
Co-authors
The 13 scholars most cited alongside Michael McCall, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
Showing the 20 most-cited of 42 papers — load more, or switch the sort, to bring in the rest.
| # | Work | ||
|---|---|---|---|
| 1 | 2000 | 187 | |
| 2 | 2009 | 141 | |
| 3 | 2008 | 109 | |
| 4 | 1996 | 53 | |
| 5 | 2009 | 35 | |
| 6 | 2009 | 30 | |
| 7 | 2019 | 25 | |
| 8 | 2015 | 23 | |
| 9 | 2015 | 22 | |
| 10 | 2004 | 16 | |
| 11 | 1994 | 15 | |
| 12 | Customer Loyalty: A New Look at the Benefits of Improving Segmentation Efforts with Rewards Programs | 2011 | 14 |
| 13 | Beyond Gratitude and Gratuity: A Meta-Analytic Review of the Predictors of Restaurant Tipping | 2016 | 13 |
| 14 | 2010 | 11 | |
| 15 | 1993 | 10 | |
| 16 | 1995 | 9 | |
| 17 | 1996 | 9 | |
| 18 | 1997 | 8 | |
| 19 | 1994 | 7 | |
| 20 | 1997 | 7 |
About Michael McCall
Michael McCall is a scholar working on Organizational Behavior and Human Resource Management, Marketing, General Decision Sciences, Sociology and Political Science and Management of Technology and Innovation, having authored 42 papers that have together received 809 indexed citations. Recurring topics across this work include Psychology of Social Influence (15 papers), Customer Service Quality and Loyalty (12 papers), Decision-Making and Behavioral Economics (5 papers), Social and Intergroup Psychology (5 papers), Consumer Behavior in Brand Consumption and Identification (4 papers), Consumer Behavior and Marketing Influence (3 papers), Consumer Market Behavior and Pricing (3 papers) and Sports Analytics and Performance (3 papers). The work is most often cited by research in Organizational Behavior and Human Resource Management (308 citations), Marketing (168 citations), General Decision Sciences (41 citations), Tourism, Leisure and Hospitality Management (8 citations) and Sociology and Political Science (327 citations). Michael McCall has collaborated with scholars based in United States and South Africa. Frequent co-authors include Michael Lynn, Clay M. Voorhees, Lu Zhang, Pei‐Jou Kuo, Roger J. Calantone, Gary M. English, Stephen G. West, G. Scott Erickson, Raymond R. Reno and Andrew Robinson. Their work appears in journals such as Cornell Hospitality Quarterly, Journal of Applied Social Psychology, Basic and Applied Social Psychology, Physical Therapy and Journal of Product & Brand Management.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.