Mark Fichman

33 papers and 2.7k indexed citations i.

Mark Fichman has authored 33 papers that have received a total of 2.7k indexed citations. This includes 11 papers in Strategy and Management, 9 papers in Sociology and Political Science and 7 papers in Organizational Behavior and Human Resource Management. The topics of these papers are Customer Service Quality and Loyalty (6 papers), Business Strategy and Innovation (5 papers) and Experimental Behavioral Economics Studies (5 papers). Mark Fichman is often cited by papers focused on Customer Service Quality and Loyalty (6 papers), Business Strategy and Innovation (5 papers) and Experimental Behavioral Economics Studies (5 papers) and collaborates with scholars based in United States, Hong Kong and Canada. Mark Fichman's co-authors include Daniel A. Levinthal, Robert Kraut, Paul S. Goodman, F. Javier Lerch and Pamela R. Haunschild and has published in prestigious journals such as Academy of Management Review, Academy of Management Journal and Administrative Science Quarterly.