Jozée Lapierre
Impact in
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- Customer Service Quality and Loyalty
- Marketing top 2%
- Consumer Retail Behavior Studies
- Consumer Behavior in Brand Consumption and Identification
- Service and Product Innovation
Papers in
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- Customer Service Quality and Loyalty 9
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- Innovation and Knowledge Management 3
- Business Strategy and Innovation 3
- Corporate Identity and Reputation 2
- Co-authors
- Pierre Filiatrault (3 shared papers)Jean‐Charles Chebat (1 shared paper)Jean Perrien (1 shared paper)Denis Couillard (1 shared paper)
In The Last Decade
Jozée Lapierre
14 papers receiving 675 citations
Peers
Comparison fields: 5 of 64
- Organizational Behavior and Human Resource Management 543
- Marketing 473
- Information Systems and Management 144
- Management Information Systems 131
- Strategy and Management 215
Countries citing papers authored by Jozée Lapierre
This map shows the geographic impact of Jozée Lapierre's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Jozée Lapierre with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Jozée Lapierre more than expected).
Fields of papers citing papers by Jozée Lapierre
This network shows the impact of papers produced by Jozée Lapierre. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Jozée Lapierre. The network helps show where Jozée Lapierre may publish in the future.
Co-authors
The 4 scholars most cited alongside Jozée Lapierre, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
| # | Work | ||
|---|---|---|---|
| 1 | 2000 | 471 | |
| 2 | 1999 | 97 | |
| 3 | 1997 | 92 | |
| 4 | 1997 | 41 | |
| 5 | 1996 | 23 | |
| 6 | 2004 | 19 | |
| 7 | 1998 | 18 | |
| 8 | 2008 | 12 | |
| 9 | 2005 | 10 | |
| 10 | 2003 | 8 | |
| 11 | 1996 | 8 | |
| 12 | 2006 | 3 | |
| 13 | 2003 | 3 | |
| 14 | 1994 | 2 |
About Jozée Lapierre
Jozée Lapierre is a scholar working on Organizational Behavior and Human Resource Management, Strategy and Management, Marketing, Information Systems and Management and Sociology and Political Science, having authored 14 papers that have together received 807 indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (9 papers), Consumer Retail Behavior Studies (5 papers), Innovation and Knowledge Management (3 papers), Business Strategy and Innovation (3 papers), Consumer Behavior in Brand Consumption and Identification (3 papers), Technology Adoption and User Behaviour (3 papers), Corporate Identity and Reputation (2 papers) and Digital Marketing and Social Media (2 papers). The work is most often cited by research in Organizational Behavior and Human Resource Management (543 citations), Marketing (473 citations), Information Systems and Management (144 citations), Management Information Systems (131 citations) and Strategy and Management (215 citations). Jozée Lapierre has collaborated with scholars based in Canada and France. Frequent co-authors include Pierre Filiatrault, Jean‐Charles Chebat, Jean Perrien and Denis Couillard. Their work appears in journals such as Journal of Retailing and Consumer Services, Journal of Business and Industrial Marketing, International Journal of Technology Management, International Journal of Service Industry Management and Creativity and Innovation Management.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.