John Ozment

30 papers and 900 indexed citations i.

John Ozment has authored 30 papers that have received a total of 900 indexed citations. This includes 17 papers in Management Information Systems, 13 papers in Organizational Behavior and Human Resource Management and 9 papers in Strategy and Management. The topics of these papers are Quality and Supply Management (12 papers), Outsourcing and Supply Chain Management (11 papers) and Customer Service Quality and Loyalty (11 papers). John Ozment is often cited by papers focused on Quality and Supply Management (12 papers), Outsourcing and Supply Chain Management (11 papers) and Customer Service Quality and Loyalty (11 papers) and collaborates with scholars based in United States. John Ozment's co-authors include Scott B. Keller, E A Morash, M. Douglas Voss, Alexander E. Ellinger and Thomas J. Page and has published in prestigious journals such as Journal of Business Research, Journal of the Academy of Marketing Science and European Journal of Marketing.