Il Im

80 papers receiving 2.2k citations

Il Im's Hit Papers

Anthropomorphic response: Understanding interactions between humans and artificial intelligence agents 2022 · 127 citations
1270+5+10Years since publication200400600

Peers

Il Im
Comparison fields: 5 of 124
  • Information Systems and Management 1.0k
  • Marketing 516
  • Organizational Behavior and Human Resource Management 417
  • Communication 182
  • Management Information Systems 215
Replace John D’Ambra with:
John D’Ambra Australia
Jaeki Song United States
Craig Van Slyke United States
Frank K. Y. Chan Hong Kong
Jyoti Choudrie United Kingdom
Younghoon Chang China
Wen‐Lung Shiau Taiwan
Eusébio Scornavacca New Zealand
Marc Clement United Kingdom
Wei‐Tsong Wang Taiwan
Il Im relative to John D’Ambra Australia John D’Ambra's profile →
Citations per field
00.5×2×2.9×
John D’Ambra · 1×
Citations per year

Countries citing papers authored by Il Im

Since Specialization
Citations

This map shows the geographic impact of Il Im's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Il Im with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Il Im more than expected).

Fields of papers citing papers by Il Im

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Il Im. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Il Im. The network helps show where Il Im may publish in the future.

Co-authors

The 25 scholars most cited alongside Il Im, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.

Border = papers with Il Im Line = papers co-authored together Il Im links everyone, so they are left out of the graph.

All Works

20 of 20 papers shown

Showing the 20 most-cited of 86 papers — load more, or switch the sort, to bring in the rest.

#Work
1
An international comparison of technology adoption
Hit paper breakdown →
2010623
2 2007436
3
Anthropomorphic response: Understanding interactions between humans and artificial intelligence agents
Hit paper breakdown →
2022127
4 2017109
5 200398
6 200788
7
The Effects of Post-Purchase Evaluation Factors on Online Vs. Offline Customer Complaining Behavior: Implications For Customer Loyalty
200278
8 200354
9 200050
10
The Impact of E-Services Failures and Customer Complaints on Electronic Commerce Customer Relationship Management
200348
11 200347
12 200745
13 200741
14 201638
15 199936
16 201836
17 201628
18
CAUSES AND OUTCOMES OF ONLINE CUSTOMER COMPLAINING BEHAVIOR: IMPLICATIONS FOR CUSTOMER RELATIONSHIP MANAGEMENT (CRM)
200127
19 200326
20 201726

About Il Im

Il Im is a scholar working on Information Systems and Management, Marketing, Information Systems, Communication and Management Information Systems, having authored 86 papers that have together received 2.5k indexed citations. Recurring topics across this work include Digital Marketing and Social Media (20 papers), Technology Adoption and User Behaviour (16 papers), ZnO doping and properties (14 papers), Ga2O3 and related materials (13 papers), Knowledge Management and Sharing (10 papers), Consumer Market Behavior and Pricing (9 papers), Recommender Systems and Techniques (9 papers) and Customer Service Quality and Loyalty (7 papers). The work is most often cited by research in Information Systems and Management (1.0k citations), Marketing (516 citations), Organizational Behavior and Human Resource Management (417 citations), Communication (182 citations) and Management Information Systems (215 citations). Il Im has collaborated with scholars based in South Korea, United States and Japan. Frequent co-authors include Myung Soo Kang, Seongtae Hong, Hyo‐Joo Han, Yong-Beom Kim, Joohee Kim, Jerry L. Fjermestad, Joo Yeon Park, Fadi P. Deek, Zoonky Lee and Alexander Hars. Their work appears in journals such as Journal of the Association for Information Systems, Information & Management, Applied Surface Science, Journal of Crystal Growth and Computers in Human Behavior.

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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