Carol Surprenant

About

Carol Surprenant is a scholar working on Organizational Behavior and Human Resource Management, Marketing and Social Psychology. According to data from OpenAlex, Carol Surprenant has authored 11 papers receiving a total of 5.8k indexed citations (citations by other indexed papers that have themselves been cited), including 8 papers in Organizational Behavior and Human Resource Management, 7 papers in Marketing and 3 papers in Social Psychology. Recurrent topics in Carol Surprenant’s work include Customer Service Quality and Loyalty (8 papers), Service and Product Innovation (5 papers) and Cognitive and psychological constructs research (3 papers). Carol Surprenant is often cited by papers focused on Customer Service Quality and Loyalty (8 papers), Service and Product Innovation (5 papers) and Cognitive and psychological constructs research (3 papers). Carol Surprenant collaborates with scholars based in United States and Canada. Carol Surprenant's co-authors include Michael R. Solomón, John A. Czepiel, Gilbert A. Churchill, Deborah E. Rosen and James M. Curran and has published in prestigious journals such as Journal of Marketing, Journal of Marketing Research and Journal of Service Research.

In The Last Decade

Fields of papers citing papers by Carol Surprenant

Since Specialization

EngineeringComputer SciencePhysics and AstronomyMathematicsEarth and Planetary SciencesEnergyEnvironmental ScienceMaterials ScienceChemical EngineeringChemistryAgricultural and Biological SciencesVeterinaryDecision SciencesArts and HumanitiesBusiness, Management and AccountingSocial SciencesPsychologyEconomics, Econometrics and FinanceHealth ProfessionsDentistryMedicineBiochemistry, Genetics and Molecular BiologyNeuroscienceNursingImmunology and MicrobiologyPharmacology, Toxicology and Pharmaceutics

This network shows the specialization of papers citing the papers produced by Carol Surprenant. Nodes represent fields, and links connect fields that are likely to share authors. The network helps show where Carol Surprenant may publish in the future.

Countries citing papers authored by Carol Surprenant

Since Specialization

Citations

This map shows the geographic impact of Carol Surprenant's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Carol Surprenant with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Carol Surprenant more than expected).

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