Saïd Echchakoui

20 papers and 389 indexed citations i.

Saïd Echchakoui has authored 20 papers that have received a total of 389 indexed citations. This includes 13 papers in Organizational Behavior and Human Resource Management, 9 papers in Marketing and 6 papers in Sociology and Political Science. The topics of these papers are Customer Service Quality and Loyalty (10 papers), Customer churn and segmentation (4 papers) and Consumer Market Behavior and Pricing (3 papers). Saïd Echchakoui is often cited by papers focused on Customer Service Quality and Loyalty (10 papers), Customer churn and segmentation (4 papers) and Consumer Market Behavior and Pricing (3 papers) and collaborates with scholars based in Canada, Morocco and United States. Saïd Echchakoui's co-authors include Noureddine Barka, Riadh Ladhari, Lahcen Benomar, Yves Bergeron and Sasan Sattarpanah Karganroudi and has published in prestigious journals such as International Journal of Hospitality Management, European Journal of Marketing and Journal of Retailing and Consumer Services.