Naval Bajpai

39 papers and 332 indexed citations i.

Naval Bajpai has authored 39 papers that have received a total of 332 indexed citations. This includes 26 papers in Marketing, 18 papers in Organizational Behavior and Human Resource Management and 13 papers in Sociology and Political Science. The topics of these papers are Consumer Behavior in Brand Consumption and Identification (21 papers), Customer Service Quality and Loyalty (15 papers) and Consumer Retail Behavior Studies (14 papers). Naval Bajpai is often cited by papers focused on Consumer Behavior in Brand Consumption and Identification (21 papers), Customer Service Quality and Loyalty (15 papers) and Consumer Retail Behavior Studies (14 papers) and collaborates with scholars based in India. Naval Bajpai's co-authors include Kushagra Kulshreshtha, Gunjan Sharma, Vikas Tripathi, Manoj Patwardhan and Vishal Vyas and has published in prestigious journals such as International Journal of Quality & Reliability Management, Technology in Society and Quality & Quantity.