Mor Armony

3.1k citations
40 papers · 2.2k · 1 hit paper · h-index 22

Impact in

Papers in

Mor Armony

40 papers receiving 2.1k citations

Mor Armony's Hit Papers

The Modern Call Center: A Multi‐Disciplinary Perspective on Operations Management Research 2007 · 533 citations
5330+6+12Years since publication100200300400500

Peers

Mor Armony
Comparison fields: 5 of 95
  • Management Information Systems 1.5k
  • Emergency Medical Services 470
  • Management Science and Operations Research 344
  • Transportation 178
  • Computer Networks and Communications 577
Replace Noah Gans with:
Noah Gans United States
O. Zeynep Akşin Türkiye
Itai Gurvich United States
Achal Bassamboo United States
J. G. Dai United States
Sergey Zeltyn Israel
Vidyadhar G. Kulkarni United States
Amy R. Ward United States
Richard J. Boucherie Netherlands
Vivek F. Farias United States
Mor Armony relative to Noah Gans United States Noah Gans's profile →
Citations per field
00.5×1.7×
Noah Gans · 1×
Citations per year

Countries citing papers authored by Mor Armony

Since Specialization
Citations

This map shows the geographic impact of Mor Armony's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Mor Armony with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Mor Armony more than expected).

Fields of papers citing papers by Mor Armony

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Mor Armony. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Mor Armony. The network helps show where Mor Armony may publish in the future.

Co-authors

The 25 scholars most cited alongside Mor Armony, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.

Border = papers with Mor Armony Line = papers co-authored together Mor Armony links everyone, so they are left out of the graph.

All Works

20 of 20 papers shown

Showing the 20 most-cited of 40 papers — load more, or switch the sort, to bring in the rest.

#Work
1
The Modern Call Center: A Multi‐Disciplinary Perspective on Operations Management Research
Hit paper breakdown →
2007533
2 2015180
3 2004161
4 2004153
5 2008121
6 2005106
7 201094
8 200887
9 202184
10 200378
11 201660
12 200356
13 201355
14 200547
15 200838
16 201734
17 201632
18 202027
19 201125
20 200924

About Mor Armony

Mor Armony is a scholar working on Management Information Systems, Computer Networks and Communications, Electrical and Electronic Engineering, Emergency Medical Services and Industrial and Manufacturing Engineering, having authored 40 papers that have together received 2.2k indexed citations. Recurring topics across this work include Advanced Queuing Theory Analysis (31 papers), Advanced Wireless Network Optimization (12 papers), Supply Chain and Inventory Management (11 papers), Healthcare Operations and Scheduling Optimization (8 papers), Network Traffic and Congestion Control (8 papers), Wireless Communication Networks Research (5 papers), Scheduling and Optimization Algorithms (5 papers) and Healthcare Policy and Management (3 papers). The work is most often cited by research in Management Information Systems (1.5k citations), Emergency Medical Services (470 citations), Management Science and Operations Research (344 citations), Transportation (178 citations) and Computer Networks and Communications (577 citations). Mor Armony has collaborated with scholars based in United States, Israel and France. Frequent co-authors include O. Zeynep Akşin, Vijay Mehrotra, Constantinos Maglaras, Avishai Mandelbaum, Amy R. Ward, Itai Gurvich, Nahum Shimkin, Ward Whitt, Erica L. Plambeck and Moshe Haviv. Their work appears in journals such as Operations Research, Management Science, Manufacturing & Service Operations Management, Queueing Systems and Production and Operations Management.

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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