Sergey Zeltyn

21 papers receiving 1.1k citations

Sergey Zeltyn's Hit Papers

Statistical Analysis of a Telephone Call Center 2005 · 563 citations
5630+7+14Years since publication100200300400500

Peers

Sergey Zeltyn
Comparison fields: 5 of 75
  • Management Information Systems 860
  • Emergency Medical Services 240
  • Management Science and Operations Research 275
  • Transportation 118
  • Computer Networks and Communications 287
Replace Itai Gurvich with:
Itai Gurvich United States
Amy R. Ward United States
Qi‐Ming He Canada
Oualid Jouini France
Avi Mandelbaum Israel
Siqian Shen United States
Hayriye Ayhan United States
Mordechai I. Henig Israel
Edward P. C. Kao United States
Rhonda Righter United States
Sergey Zeltyn relative to Itai Gurvich United States Itai Gurvich's profile →
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Countries citing papers authored by Sergey Zeltyn

Since Specialization
Citations

This map shows the geographic impact of Sergey Zeltyn's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Sergey Zeltyn with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Sergey Zeltyn more than expected).

Fields of papers citing papers by Sergey Zeltyn

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Sergey Zeltyn. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Sergey Zeltyn. The network helps show where Sergey Zeltyn may publish in the future.

Co-authors

The 22 scholars most cited alongside Sergey Zeltyn, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.

Border = papers with Sergey Zeltyn Line = papers co-authored together Sergey Zeltyn links everyone, so they are left out of the graph.

All Works

20 of 20 papers shown

Showing the 20 most-cited of 23 papers — load more, or switch the sort, to bring in the rest.

#Work
1
Statistical Analysis of a Telephone Call Center
Hit paper breakdown →
2005563
2 2005175
3 2009108
4 201174
5 200474
6 201354
7 200918
8 200918
9 199814
10 201910
11
Designing a Telephone Call Center with Impatient Customers
200310
12 20089
13 20107
14 20176
15 20114
16 20213
17 20192
18 20212
19 20252
20 20102

About Sergey Zeltyn

Sergey Zeltyn is a scholar working on Management Information Systems, Computer Networks and Communications, Artificial Intelligence, Emergency Medical Services and Electrical and Electronic Engineering, having authored 23 papers that have together received 1.2k indexed citations. Recurring topics across this work include Advanced Queuing Theory Analysis (11 papers), Advanced Wireless Network Optimization (4 papers), Healthcare Operations and Scheduling Optimization (4 papers), Wireless Communication Networks Research (2 papers), Water Quality Monitoring Technologies (2 papers), Bayesian Modeling and Causal Inference (2 papers), Scheduling and Optimization Algorithms (2 papers) and Fault Detection and Control Systems (2 papers). The work is most often cited by research in Management Information Systems (860 citations), Emergency Medical Services (240 citations), Management Science and Operations Research (275 citations), Transportation (118 citations) and Computer Networks and Communications (287 citations). Sergey Zeltyn has collaborated with scholars based in Israel, United States and India. Frequent co-authors include Avishai Mandelbaum, Noah Gans, Haipeng Shen, Anat Sakov, Linda Zhao, Lawrence Brown, Avi Mandelbaum, Segev Wasserkrug, Ohad Greenshpan and Yariv N. Marmor. Their work appears in journals such as Queueing Systems, Operations Research, Annals of Operations Research, INFORMS Journal on Applied Analytics and Journal of the American Statistical Association.

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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