Mohammed Rafiq

28 papers and 2.1k indexed citations i.

Mohammed Rafiq has authored 28 papers that have received a total of 2.1k indexed citations. This includes 14 papers in Organizational Behavior and Human Resource Management, 11 papers in Marketing and 10 papers in Strategy and Management. The topics of these papers are Customer Service Quality and Loyalty (11 papers), Consumer Retail Behavior Studies (9 papers) and Innovation and Knowledge Management (7 papers). Mohammed Rafiq is often cited by papers focused on Customer Service Quality and Loyalty (11 papers), Consumer Retail Behavior Studies (9 papers) and Innovation and Knowledge Management (7 papers) and collaborates with scholars based in United Kingdom, Malaysia and United States. Mohammed Rafiq's co-authors include Pervaiz K. Ahmed, Catherine L. Wang, Heather Fulford, Malcolm Kirkup and Xiao-Ming Lu and has published in prestigious journals such as World Development, European Journal of Marketing and British Journal of Management.