Matthew L. Meuter

24 papers and 6.5k indexed citations i.

Matthew L. Meuter has authored 24 papers that have received a total of 6.5k indexed citations. This includes 13 papers in Organizational Behavior and Human Resource Management, 11 papers in Information Systems and Management and 9 papers in Sociology and Political Science. The topics of these papers are Customer Service Quality and Loyalty (12 papers), Technology Adoption and User Behaviour (11 papers) and Digital Marketing and Social Media (9 papers). Matthew L. Meuter is often cited by papers focused on Customer Service Quality and Loyalty (12 papers), Technology Adoption and User Behaviour (11 papers) and Digital Marketing and Social Media (9 papers) and collaborates with scholars based in United States, United Kingdom and Taiwan. Matthew L. Meuter's co-authors include James M. Curran, Kenneth J. Chapman, Amy L. Ostrom, Mary Jo Bitner and K. Damon Aiken and has published in prestigious journals such as Journal of Marketing, Journal of Applied Psychology and Journal of Business Research.