Malte Dous
Impact in
- Communication top 5%
- Knowledge Management and Sharing
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- Customer Service Quality and Loyalty
Papers in
-
- Corporate Governance and Management 2
- Innovation and Knowledge Management 2
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- Customer Service Quality and Loyalty 4
- Co-authors
- Lutz M. Kolbe (5 shared papers)Walter Brenner (5 shared papers)Sven C. Voelpel (3 shared papers)Thomas H. Davenport (1 shared paper)
- Journals
- European Management Journal (2 papers)Academy of Management Perspectives (2 papers)Journal of the Association for Information Systems (1 paper)Long Range Planning (1 paper)Alexandria (UniSG) (University of St.Gallen) (2 papers)
- Partner nations
- SwitzerlandGermanyCambodia
In The Last Decade
Malte Dous
8 papers receiving 266 citations
Peers
Comparison fields: 5 of 34
- Communication 113
- Organizational Behavior and Human Resource Management 125
- Information Systems and Management 80
- Strategy and Management 135
- Marketing 61
Countries citing papers authored by Malte Dous
This map shows the geographic impact of Malte Dous's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Malte Dous with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Malte Dous more than expected).
Fields of papers citing papers by Malte Dous
This network shows the impact of papers produced by Malte Dous. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Malte Dous. The network helps show where Malte Dous may publish in the future.
Co-authors
The 4 scholars most cited alongside Malte Dous, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
| # | Work | ||
|---|---|---|---|
| 1 | 2005 | 113 | |
| 2 | 2005 | 93 | |
| 3 | Knowledge Management Capabilities in CRM: Making Knowledge For, From, and About Customers Work | 2005 | 44 |
| 4 | Advancing CRM Initiatives with:Knowledge Management | 2006 | 20 |
| 5 | 2007 | 16 | |
| 6 | Customer Relationship Management Survey - Status Quo and Future Challenges | 2005 | 12 |
| 7 | 2004 | 10 | |
| 8 | 2006 | 2 |
About Malte Dous
Malte Dous is a scholar working on Strategy and Management, Organizational Behavior and Human Resource Management, Communication, Information Systems and Management and Management of Technology and Innovation, having authored 8 papers that have together received 310 indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (4 papers), Corporate Governance and Management (2 papers), Innovation and Knowledge Management (2 papers), Technology Adoption and User Behaviour (2 papers), Knowledge Management and Sharing (2 papers), Digital Marketing and Social Media (1 paper), Collaboration in agile enterprises (1 paper) and Digital Innovation in Industries (1 paper). The work is most often cited by research in Communication (113 citations), Organizational Behavior and Human Resource Management (125 citations), Information Systems and Management (80 citations), Strategy and Management (135 citations) and Marketing (61 citations). Malte Dous has collaborated with scholars based in Switzerland, Germany and Cambodia. Frequent co-authors include Lutz M. Kolbe, Walter Brenner, Sven C. Voelpel and Thomas H. Davenport. Their work appears in journals such as European Management Journal, Academy of Management Perspectives, Journal of the Association for Information Systems, Long Range Planning and Alexandria (UniSG) (University of St.Gallen).
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.