Lisa E. Bolton

3.6k citations
56 papers · 2.8k · 2 hit papers · h-index 23

Impact in

  • Marketing top 0.5%
    • Consumer Behavior in Brand Consumption and Identification
    • Consumer Market Behavior and Pricing
    • Consumer Retail Behavior Studies
    • Environmental Sustainability in Business

Papers in

    • Consumer Behavior in Brand Consumption and Identification 25
    • Consumer Market Behavior and Pricing 8
    • Environmental Sustainability in Business 6
    • Consumer Retail Behavior Studies 6
    • Cultural Differences and Values 10

Lisa E. Bolton

53 papers receiving 2.6k citations

Lisa E. Bolton's Hit Papers

To Err Is Human(-oid): How Do Consumers React to Robot Service Failure and Recovery? 2020 · 355 citations
3550+7+15Years since publication250500750

Peers

Lisa E. Bolton
Comparison fields: 5 of 103
  • Marketing 1.7k
  • General Decision Sciences 119
  • Organizational Behavior and Human Resource Management 592
  • Tourism, Leisure and Hospitality Management 62
  • Applied Psychology 147
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Citations per field
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Citations per year

Countries citing papers authored by Lisa E. Bolton

Since Specialization
Citations

This map shows the geographic impact of Lisa E. Bolton's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Lisa E. Bolton with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Lisa E. Bolton more than expected).

Fields of papers citing papers by Lisa E. Bolton

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Lisa E. Bolton. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Lisa E. Bolton. The network helps show where Lisa E. Bolton may publish in the future.

Co-authors

The 25 scholars most cited alongside Lisa E. Bolton, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.

Border = papers with Lisa E. Bolton Line = papers co-authored together Lisa E. Bolton links everyone, so they are left out of the graph.

All Works

20 of 20 papers shown

Showing the 20 most-cited of 56 papers — load more, or switch the sort, to bring in the rest.

#Work
1
Consumer Perceptions of Price (Un)Fairness
Hit paper breakdown →
2003791
2
To Err Is Human(-oid): How Do Consumers React to Robot Service Failure and Recovery?
Hit paper breakdown →
2020355
3 2014222
4 2013180
5 2006148
6 2011135
7 200490
8 201781
9 201769
10 202065
11 200861
12 201745
13 201540
14 201837
15 201134
16 200334
17 202032
18 202029
19
The complexity of identity
200527
20 201925

About Lisa E. Bolton

Lisa E. Bolton is a scholar working on Marketing, Social Psychology, Sociology and Political Science, Cognitive Neuroscience and Strategy and Management, having authored 56 papers that have together received 2.8k indexed citations. Recurring topics across this work include Consumer Behavior in Brand Consumption and Identification (25 papers), Cultural Differences and Values (10 papers), Consumer Market Behavior and Pricing (8 papers), Environmental Sustainability in Business (6 papers), Consumer Retail Behavior Studies (6 papers), Behavioral Health and Interventions (5 papers), Psychology of Moral and Emotional Judgment (5 papers) and Decision-Making and Behavioral Economics (5 papers). The work is most often cited by research in Marketing (1.7k citations), General Decision Sciences (119 citations), Organizational Behavior and Human Resource Management (592 citations), Tourism, Leisure and Hospitality Management (62 citations) and Applied Psychology (147 citations). Lisa E. Bolton has collaborated with scholars based in United States, Singapore and Hong Kong. Frequent co-authors include Joseph W. Alba, Luk Warlop, Anna S. Mattila, Sungwoo Choi, Americus Reed, Martin Mende, Maura L. Scott, Aaron Garvey, Karen Page Winterich and Saerom Lee. Their work appears in journals such as Journal of Consumer Research, Journal of Service Research, Journal of Marketing Research, Journal of Public Policy & Marketing and Journal of Consumer Psychology.

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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