Kenneth A. Heischmidt

20 papers and 450 indexed citations i.

Kenneth A. Heischmidt has authored 20 papers that have received a total of 450 indexed citations. This includes 8 papers in Organizational Behavior and Human Resource Management, 4 papers in Sociology and Political Science and 4 papers in Information Systems and Management. The topics of these papers are Customer Service Quality and Loyalty (6 papers), Ethics in Business and Education (2 papers) and Innovations in Educational Methods (2 papers). Kenneth A. Heischmidt is often cited by papers focused on Customer Service Quality and Loyalty (6 papers), Ethics in Business and Education (2 papers) and Innovations in Educational Methods (2 papers) and collaborates with scholars based in United States and Austria. Kenneth A. Heischmidt's co-authors include Peter Gordon, Elmar Sauerwein, Kurt Matzler and Daniel Rottig and has published in prestigious journals such as Journal of Business Ethics, Journal of Advertising and Service Industries Journal.