John C. Crotts
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John C. Crotts has authored 81 papers that have received a total of 4.6k indexed citations.
This includes 56 papers in Sociology and Political Science, 27 papers in Organizational Behavior and Human Resource Management and 25 papers in Marketing. The topics of these papers are Diverse Aspects of Tourism Research (43 papers), Customer Service Quality and Loyalty (23 papers) and Consumer Behavior in Brand Consumption and Identification (20 papers). John C. Crotts is often cited by papers focused on Diverse Aspects of Tourism Research (43 papers), Customer Service Quality and Loyalty (23 papers) and Consumer Behavior in Brand Consumption and Identification (20 papers) and collaborates with scholars based in United States, Australia and Hong Kong. John C. Crotts's co-authors include Anita Zehrer, Vincent P. Magnini, Yvette Reisinger, Stephen W. Litvin and Bing Pan and has published in prestigious journals such as Journal of Business Research, Tourism Management and Annals of Tourism Research.
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