James L. Heskett

25 papers and 4.5k indexed citations i.

About

James L. Heskett is a scholar working on Organizational Behavior and Human Resource Management, Marketing and Strategy and Management. According to data from OpenAlex, James L. Heskett has authored 25 papers receiving a total of 4.5k indexed citations (citations by other indexed papers that have themselves been cited), including 6 papers in Organizational Behavior and Human Resource Management, 4 papers in Marketing and 3 papers in Strategy and Management. Recurrent topics in James L. Heskett’s work include Customer Service Quality and Loyalty (3 papers), Consumer Retail Behavior Studies (2 papers) and Securities Regulation and Market Practices (2 papers). James L. Heskett is often cited by papers focused on Customer Service Quality and Loyalty (3 papers), Consumer Retail Behavior Studies (2 papers) and Securities Regulation and Market Practices (2 papers). James L. Heskett collaborates with scholars based in United States. James L. Heskett's co-authors include W. Earl Sasser, Leonard A. Schlesinger, Gary W. Loveman, Thomas O. Jones, Christopher W. L. Hart, William R. George, Roy D. Shapiro, Richard B. Chase, Richard A. Grover and Ronald H. Ballou and has published in prestigious journals such as Academy of Management Review, Journal of Marketing and Management Science.

In The Last Decade

Co-authorship network of co-authors of James L. Heskett i

Fields of papers citing papers by James L. Heskett

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by James L. Heskett. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by James L. Heskett. The network helps show where James L. Heskett may publish in the future.

Countries citing papers authored by James L. Heskett

Since Specialization
Citations

This map shows the geographic impact of James L. Heskett's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by James L. Heskett with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites James L. Heskett more than expected).

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar’s output or impact.

Explore authors with similar magnitude of impact

Rankless by CCL
2025