James A. Fitzsimmons
Impact in
- Marketing top 0.5%
- Service and Product Innovation
- Consumer Retail Behavior Studies
-
- Customer Service Quality and Loyalty
Papers in
-
- Facility Location and Emergency Management 5
- Customer Service Quality and Loyalty 3
-
- Service and Product Innovation 4
- Co-authors
- Bhaba R. Sarker (1 shared paper)Curtis P. McLaughlin (1 shared paper)Susan E. M. Selke (2 shared papers)Rafael Auras (2 shared papers)Wen‐Chyuan Chiang (2 shared papers)Debasish N. Mallick (1 shared paper)Zhimin Huang (1 shared paper)Susan X. Li (1 shared paper)
- Journals
- Journal of Operations Management (3 papers)INFORMS Journal on Applied Analytics (3 papers)Socio-Economic Planning Sciences (3 papers)International Journal of Service Industry Management (2 papers)Journal of Industrial Ecology (1 paper)
- Partner nations
- United StatesSouth Korea
In The Last Decade
James A. Fitzsimmons
33 papers receiving 2.2k citations
James A. Fitzsimmons's Hit Papers
Peers
Comparison fields: 5 of 121
- Marketing 1.0k
- Organizational Behavior and Human Resource Management 1.1k
- Management Information Systems 592
- Management of Technology and Innovation 280
- Strategy and Management 567
Countries citing papers authored by James A. Fitzsimmons
This map shows the geographic impact of James A. Fitzsimmons's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by James A. Fitzsimmons with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites James A. Fitzsimmons more than expected).
Fields of papers citing papers by James A. Fitzsimmons
This network shows the impact of papers produced by James A. Fitzsimmons. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by James A. Fitzsimmons. The network helps show where James A. Fitzsimmons may publish in the future.
Co-authors
The 20 scholars most cited alongside James A. Fitzsimmons, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
Showing the 20 most-cited of 36 papers — load more, or switch the sort, to bring in the rest.
| # | Work | ||
|---|---|---|---|
| 1 | Service Management: Operations, Strategy, Information Technology Hit paper breakdown → | 2003 | 640 |
| 2 | Service Management | 2004 | 449 |
| 3 | Service Management for Competitive Advantage | 1994 | 208 |
| 4 | 2000 | 201 | |
| 5 | 1998 | 103 | |
| 6 | 1973 | 102 | |
| 7 | 1989 | 99 | |
| 8 | 2015 | 89 | |
| 9 | 1985 | 85 | |
| 10 | 1996 | 63 | |
| 11 | 1991 | 60 | |
| 12 | 1991 | 58 | |
| 13 | 1994 | 55 | |
| 14 | 1992 | 41 | |
| 15 | 2015 | 35 | |
| 16 | Negotiating a technological shift: teacher perception of the implementation of graphing calculators | 1997 | 32 |
| 17 | 2003 | 32 | |
| 18 | 2002 | 30 | |
| 19 | 1990 | 27 | |
| 20 | 2006 | 23 |
About James A. Fitzsimmons
James A. Fitzsimmons is a scholar working on Organizational Behavior and Human Resource Management, Marketing, Management Information Systems, Sociology and Political Science and Management Science and Operations Research, having authored 36 papers that have together received 2.5k indexed citations. Recurring topics across this work include Facility Location and Emergency Management (5 papers), Service and Product Innovation (4 papers), Outsourcing and Supply Chain Management (3 papers), Customer Service Quality and Loyalty (3 papers), Recycling and Waste Management Techniques (2 papers), Optimization and Mathematical Programming (2 papers), Digital Marketing and Social Media (2 papers) and Environmental Impact and Sustainability (2 papers). The work is most often cited by research in Marketing (1.0k citations), Organizational Behavior and Human Resource Management (1.1k citations), Management Information Systems (592 citations), Management of Technology and Innovation (280 citations) and Strategy and Management (567 citations). James A. Fitzsimmons has collaborated with scholars based in United States and South Korea. Frequent co-authors include Bhaba R. Sarker, Curtis P. McLaughlin, Susan E. M. Selke, Rafael Auras, Wen‐Chyuan Chiang, Debasish N. Mallick, Zhimin Huang, Susan X. Li, Sheryl E. Kimes and Janelle Heineke. Their work appears in journals such as Journal of Operations Management, INFORMS Journal on Applied Analytics, Socio-Economic Planning Sciences, International Journal of Service Industry Management and Journal of Industrial Ecology.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.