Gregory R. Heim

47 papers and 1.3k indexed citations i.

Gregory R. Heim has authored 47 papers that have received a total of 1.3k indexed citations. This includes 18 papers in Marketing, 16 papers in Organizational Behavior and Human Resource Management and 14 papers in Management Information Systems. The topics of these papers are Customer Service Quality and Loyalty (16 papers), Consumer Retail Behavior Studies (15 papers) and Technology Adoption and User Behaviour (10 papers). Gregory R. Heim is often cited by papers focused on Customer Service Quality and Loyalty (16 papers), Consumer Retail Behavior Studies (15 papers) and Technology Adoption and User Behaviour (10 papers) and collaborates with scholars based in United States, China and Taiwan. Gregory R. Heim's co-authors include Xiaosong Peng, Kingshuk K. Sinha, Joy M. Field, Michael Ketzenberg and Subodha Kumar and has published in prestigious journals such as Journal of Operations Management, Information Systems Research and Journal of Management Information Systems.