Chien-Yu Chen

27 papers and 1.1k indexed citations i.

Chien-Yu Chen has authored 27 papers that have received a total of 1.1k indexed citations. This includes 20 papers in Organizational Behavior and Human Resource Management, 14 papers in Sociology and Political Science and 8 papers in Marketing. The topics of these papers are Customer Service Quality and Loyalty (16 papers), Job Satisfaction and Organizational Behavior (13 papers) and Digital Marketing and Social Media (8 papers). Chien-Yu Chen is often cited by papers focused on Customer Service Quality and Loyalty (16 papers), Job Satisfaction and Organizational Behavior (13 papers) and Digital Marketing and Social Media (8 papers) and collaborates with scholars based in Taiwan, United States and Australia. Chien-Yu Chen's co-authors include Chang‐Hua Yen, Hsiu-Yu Teng, Jui-Chang Cheng, An‐Tien Hsieh and Jake Harwood and has published in prestigious journals such as Tourism Management, International Journal of Hospitality Management and Communication Research.