Amy L. Ostrom

41 papers and 11.4k indexed citations i.

About

Amy L. Ostrom is a scholar working on Marketing, Organizational Behavior and Human Resource Management and Sociology and Political Science. According to data from OpenAlex, Amy L. Ostrom has authored 41 papers receiving a total of 11.4k indexed citations (citations by other indexed papers that have themselves been cited), including 32 papers in Marketing, 26 papers in Organizational Behavior and Human Resource Management and 15 papers in Sociology and Political Science. Recurrent topics in Amy L. Ostrom’s work include Customer Service Quality and Loyalty (25 papers), Service and Product Innovation (16 papers) and Consumer Behavior in Brand Consumption and Identification (11 papers). Amy L. Ostrom is often cited by papers focused on Customer Service Quality and Loyalty (25 papers), Service and Product Innovation (16 papers) and Consumer Behavior in Brand Consumption and Identification (11 papers). Amy L. Ostrom collaborates with scholars based in United States, United Kingdom and Portugal. Amy L. Ostrom's co-authors include Mary Jo Bitner, Dawn Iacobucci, Laurel Anderson, Martin Mende and Lia Patrício and has published in prestigious journals such as Journal of Marketing, Journal of Consumer Research and Journal of Business Research.

In The Last Decade

Fields of papers citing papers by Amy L. Ostrom

Since Specialization
EngineeringComputer SciencePhysics and AstronomyMathematicsEarth and Planetary SciencesEnergyEnvironmental ScienceMaterials ScienceChemical EngineeringChemistryAgricultural and Biological SciencesVeterinaryDecision SciencesArts and HumanitiesBusiness, Management and AccountingSocial SciencesPsychologyEconomics, Econometrics and FinanceHealth ProfessionsDentistryMedicineBiochemistry, Genetics and Molecular BiologyNeuroscienceNursingImmunology and MicrobiologyPharmacology, Toxicology and Pharmaceutics

This network shows the specialization of papers citing the papers produced by Amy L. Ostrom. Nodes represent fields, and links connect fields that are likely to share authors. The network helps show where Amy L. Ostrom may publish in the future.

Countries citing papers authored by Amy L. Ostrom

Since Specialization
Citations

This map shows the geographic impact of Amy L. Ostrom's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Amy L. Ostrom with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Amy L. Ostrom more than expected).

Rankless by CCL
2025