Xusen Cheng
Impact in
- Marketing top 1%
- Sharing Economy and Platforms
- Consumer Retail Behavior Studies
- Information Systems and Management top 0.5%
- Technology Adoption and User Behaviour
Papers in
-
- Digital Marketing and Social Media 30
- Marketing 31
- Sharing Economy and Platforms 22
- Consumer Retail Behavior Studies 9
- Co-authors
- Shixuan Fu (21 shared papers)Jian Mou (4 shared papers)Gert‐Jan de Vreede (9 shared papers)Alex Zarifis (20 shared papers)Yu Gu (3 shared papers)Jia Shen (3 shared papers)Jianshan Sun (9 shared papers)Zhang Xiao-ping (4 shared papers)
- Journals
- Journal of the Association for Information Systems (8 papers)Internet Research (6 papers)Information & Management (6 papers)Electronic Commerce Research and Applications (4 papers)International Journal of Information Management (4 papers)
- Partner nations
- ChinaUnited StatesUnited Kingdom
In The Last Decade
Xusen Cheng
93 papers receiving 2.3k citations
Xusen Cheng's Hit Papers
Peers
Comparison fields: 5 of 100
- Marketing 821
- Information Systems and Management 596
- Communication 274
- Business and International Management 57
- Sociology and Political Science 1.2k
Countries citing papers authored by Xusen Cheng
This map shows the geographic impact of Xusen Cheng's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Xusen Cheng with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Xusen Cheng more than expected).
Fields of papers citing papers by Xusen Cheng
This network shows the impact of papers produced by Xusen Cheng. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Xusen Cheng. The network helps show where Xusen Cheng may publish in the future.
Co-authors
The 25 scholars most cited alongside Xusen Cheng, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
Showing the 20 most-cited of 98 papers — load more, or switch the sort, to bring in the rest.
| # | Work | ||
|---|---|---|---|
| 1 | Human vs. AI: Understanding the impact of anthropomorphism on consumer response to chatbots from the perspective of trust and relationship norms Hit paper breakdown → | 2022 | 316 |
| 2 | An investigation on online reviews in sharing economy driven hospitality platforms: A viewpoint of trust Hit paper breakdown → | 2018 | 284 |
| 3 | Exploring consumers' response to text-based chatbots in e-commerce: the moderating role of task complexity and chatbot disclosure Hit paper breakdown → | 2021 | 189 |
| 4 | 2018 | 143 | |
| 5 | 2018 | 141 | |
| 6 | 2016 | 137 | |
| 7 | Design shopping as an experience: Exploring the effect of the live-streaming shopping characteristics on consumers’ participation intention and memorable experience Hit paper breakdown → | 2023 | 98 |
| 8 | 2016 | 75 | |
| 9 | 2020 | 72 | |
| 10 | 2020 | 62 | |
| 11 | 2023 | 44 | |
| 12 | 2016 | 41 | |
| 13 | 2021 | 39 | |
| 14 | 2013 | 38 | |
| 15 | 2019 | 37 | |
| 16 | 2022 | 35 | |
| 17 | 2020 | 32 | |
| 18 | 2013 | 31 | |
| 19 | 2021 | 29 | |
| 20 | Does Subsidy Work? An Investigation of Post-Adoption Switching on Car-Hailing Apps | 2016 | 27 |
About Xusen Cheng
Xusen Cheng is a scholar working on Sociology and Political Science, Marketing, Communication, Social Psychology and Information Systems and Management, having authored 98 papers that have together received 2.4k indexed citations. Recurring topics across this work include Digital Marketing and Social Media (30 papers), Knowledge Management and Sharing (24 papers), Sharing Economy and Platforms (22 papers), Technology Adoption and User Behaviour (19 papers), Team Dynamics and Performance (18 papers), Transportation and Mobility Innovations (12 papers), Consumer Retail Behavior Studies (9 papers) and Customer Service Quality and Loyalty (7 papers). The work is most often cited by research in Marketing (821 citations), Information Systems and Management (596 citations), Communication (274 citations), Business and International Management (57 citations) and Sociology and Political Science (1.2k citations). Xusen Cheng has collaborated with scholars based in China, United States and United Kingdom. Frequent co-authors include Shixuan Fu, Jian Mou, Gert‐Jan de Vreede, Alex Zarifis, Yu Gu, Jia Shen, Jianshan Sun, Zhang Xiao-ping, Jason Cohen and Anil Bilgihan. Their work appears in journals such as Journal of the Association for Information Systems, Internet Research, Information & Management, Electronic Commerce Research and Applications and International Journal of Information Management.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.