Susan Y. L. Wakenshaw

About

Susan Y. L. Wakenshaw is a scholar working on Organizational Behavior and Human Resource Management, Marketing and Sociology and Political Science. According to data from OpenAlex, Susan Y. L. Wakenshaw has authored 6 papers receiving a total of 420 indexed citations (citations by other indexed papers that have themselves been cited), including 3 papers in Organizational Behavior and Human Resource Management, 3 papers in Marketing and 2 papers in Sociology and Political Science. Recurrent topics in Susan Y. L. Wakenshaw’s work include Customer Service Quality and Loyalty (3 papers), Consumer Retail Behavior Studies (3 papers) and Privacy, Security, and Data Protection (2 papers). Susan Y. L. Wakenshaw is often cited by papers focused on Customer Service Quality and Loyalty (3 papers), Consumer Retail Behavior Studies (3 papers) and Privacy, Security, and Data Protection (2 papers). Susan Y. L. Wakenshaw collaborates with scholars based in United Kingdom. Susan Y. L. Wakenshaw's co-authors include Irene C. L. Ng, Helen Woodruffe‐Burton, Richard Mortier, Charith Perera, Andy Crabtree, Jon Crowcroft, Hamed Haddadi, Arosha K. Bandara, Tim Baarslag and Derek McAuley and has published in prestigious journals such as International Journal of Research in Marketing, International Journal of Retail & Distribution Management and Marketing Intelligence & Planning.

In The Last Decade

Co-authorship network of co-authors of Susan Y. L. Wakenshaw i

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Fields of papers citing papers by Susan Y. L. Wakenshaw

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Susan Y. L. Wakenshaw. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Susan Y. L. Wakenshaw. The network helps show where Susan Y. L. Wakenshaw may publish in the future.

Countries citing papers authored by Susan Y. L. Wakenshaw

Since Specialization

Citations

This map shows the geographic impact of Susan Y. L. Wakenshaw's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Susan Y. L. Wakenshaw with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Susan Y. L. Wakenshaw more than expected).

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar’s output or impact.

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