Sandra Vandermerwe
Impact in
- Marketing top 0.2%
- Service and Product Innovation
- Consumer Retail Behavior Studies
- Environmental Sustainability in Business
-
- Customer Service Quality and Loyalty
Papers in
-
- Business Strategy and Innovation 5
- Business Strategies and Innovation 4
- Innovation and Knowledge Management 3
- Digital Platforms and Economics 2
-
- Service and Product Innovation 7
- Marketing and Advertising Strategies 2
- Co-authors
- J. Fernando Sánchez-Rada (2 shared papers)Michael D. Oliff (1 shared paper)Barbara R. Lewis (1 shared paper)Christopher Lovelock (1 shared paper)Sue Birley (2 shared papers)Martin Kupp (1 shared paper)Jamie Anderson (1 shared paper)John A. Quelch (1 shared paper)
- Journals
- European Management Journal (9 papers)Long Range Planning (7 papers)Business Horizons (3 papers)International Journal of Service Industry Management (1 paper)Journal of World Business (1 paper)
- Partner nations
- SwitzerlandUnited KingdomUnited States
In The Last Decade
Sandra Vandermerwe
35 papers receiving 2.4k citations
Sandra Vandermerwe's Hit Papers
Peers
Comparison fields: 5 of 90
- Marketing 2.0k
- Organizational Behavior and Human Resource Management 984
- Management of Technology and Innovation 546
- Business and International Management 129
- Strategy and Management 982
Countries citing papers authored by Sandra Vandermerwe
This map shows the geographic impact of Sandra Vandermerwe's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Sandra Vandermerwe with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Sandra Vandermerwe more than expected).
Fields of papers citing papers by Sandra Vandermerwe
This network shows the impact of papers produced by Sandra Vandermerwe. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Sandra Vandermerwe. The network helps show where Sandra Vandermerwe may publish in the future.
Co-authors
The 8 scholars most cited alongside Sandra Vandermerwe, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
Showing the 20 most-cited of 36 papers — load more, or switch the sort, to bring in the rest.
| # | Work | ||
|---|---|---|---|
| 1 | Servitization of business: Adding value by adding services Hit paper breakdown → | 1988 | 1979 |
| 2 | 1990 | 187 | |
| 3 | Services marketing : a European perspective | 1999 | 103 |
| 4 | From Tin Soldiers to Russian Dolls: Creating Added Value Through Services | 1993 | 41 |
| 5 | 1993 | 40 | |
| 6 | 1991 | 36 | |
| 7 | 1996 | 34 | |
| 8 | 1989 | 28 | |
| 9 | 1989 | 27 | |
| 10 | 1989 | 25 | |
| 11 | 1999 | 25 | |
| 12 | 2023 | 24 | |
| 13 | 1990 | 21 | |
| 14 | 1994 | 18 | |
| 15 | 2003 | 17 | |
| 16 | 1997 | 14 | |
| 17 | 1995 | 14 | |
| 18 | 2010 | 13 | |
| 19 | 1997 | 13 | |
| 20 | 1991 | 10 |
About Sandra Vandermerwe
Sandra Vandermerwe is a scholar working on Strategy and Management, Marketing, Organizational Behavior and Human Resource Management, Sociology and Political Science and Management Science and Operations Research, having authored 36 papers that have together received 2.7k indexed citations. Recurring topics across this work include Service and Product Innovation (7 papers), Business Strategy and Innovation (5 papers), Business Strategies and Innovation (4 papers), Innovation and Knowledge Management (3 papers), Digital Platforms and Economics (2 papers), Innovation and Socioeconomic Development (2 papers), Marketing and Advertising Strategies (2 papers) and Customer Service Quality and Loyalty (2 papers). The work is most often cited by research in Marketing (2.0k citations), Organizational Behavior and Human Resource Management (984 citations), Management of Technology and Innovation (546 citations), Business and International Management (129 citations) and Strategy and Management (982 citations). Sandra Vandermerwe has collaborated with scholars based in Switzerland, United Kingdom and United States. Frequent co-authors include J. Fernando Sánchez-Rada, Michael D. Oliff, Barbara R. Lewis, Christopher Lovelock, Sue Birley, Martin Kupp, Jamie Anderson and John A. Quelch. Their work appears in journals such as European Management Journal, Long Range Planning, Business Horizons, International Journal of Service Industry Management and Journal of World Business.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.