Ray

1.8k citations
51 papers · 1.3k · 1 hit paper · h-index 10

Impact in

    • Information Technology Governance and Strategy
    • Big Data and Business Intelligence
    • ERP Systems Implementation and Impact
    • Innovation and Knowledge Management
    • Intellectual Capital and Performance Analysis
    • Business Strategy and Innovation

Papers in

Ray

44 papers receiving 1.2k citations

Ray's Hit Papers

Information Technology and the Performance of the Customer Service Process: A Resource-Based Analysis1 2005 · 754 citations
7540+7+14Years since publication250500750

Peers

Ray
Comparison fields: 5 of 131
  • Management Information Systems 486
  • Strategy and Management 525
  • Information Systems and Management 220
  • Management of Technology and Innovation 106
  • Organizational Behavior and Human Resource Management 133
Replace Hailiang Chen with:
Hailiang Chen Hong Kong
Jasbir Dhaliwal United States
Xinlin Tang United States
Ram L. Kumar United States
Christopher P. Holland United Kingdom
Duncan G. Copeland United States
Δαμιανός Π. Σακάς Greece
Joseph K. Nwankpa United States
Hüseyi̇n Tanriverdi̇ United States
Susan A. Sherer United States
Ray relative to Hailiang Chen Hong Kong Hailiang Chen's profile →
Citations per field
00.5×2.7×
Hailiang Chen · 1×
Citations per year

Countries citing papers authored by Ray

Since Specialization
Citations

This map shows the geographic impact of Ray's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Ray with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Ray more than expected).

Fields of papers citing papers by Ray

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Ray. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Ray. The network helps show where Ray may publish in the future.

Co-authors

The 25 scholars most cited alongside Ray, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.

Border = papers with Ray Line = papers co-authored together Ray links everyone, so they are left out of the graph.

All Works

20 of 20 papers shown

Showing the 20 most-cited of 51 papers — load more, or switch the sort, to bring in the rest.

#Work
1
Information Technology and the Performance of the Customer Service Process: A Resource-Based Analysis1
Hit paper breakdown →
2005754
2 2012222
3
Increasing threshold voltage variation due to random telegraph noise in FETs as gate lengths scale to 20 nm
200989
4 199974
5
New analytical exact solutions of time fractional KdV-KZK equation by Kudryashov methods
201624
6 201219
7 201217
8 201215
9 200014
10
Case-control study of antibiotic use and subsequent Clostridium difficile-associated diarrhea in hospitalized patients.
200811
11
What Moves Indian Stock Market: A Study on the Linkage with Real Economy in the Post-Reform Era
20047
12
Semantic sensor fusion for fault diagnosis in aircraft gas turbine engines
20116
13
Prevalence of hepatitis B surface antigen (HBsAg) in blood donors from Bombay.
19926
14
Utility of the IMD HUMS in an Operational Setting on the UH-60L Blackhawk
20045
15 20104
16 20034
17
The wavelet transform as a tool for recognition of biosignals.
19943
18
A New Report of Serpentinites from Northern Central Indian Ridge (at 6°S) —— An Implication for Hydrothermal Activity
20083
19
Damage Mitigating Control of Rotorcraft
20033
20 19713

About Ray

Ray is a scholar working on Control and Systems Engineering, Artificial Intelligence, Electrical and Electronic Engineering, Aerospace Engineering and Infectious Diseases, having authored 51 papers that have together received 1.3k indexed citations. Recurring topics across this work include Fault Detection and Control Systems (4 papers), Archaeology and Historical Studies (2 papers), HIV/AIDS Research and Interventions (2 papers), Control Systems and Identification (2 papers), Gastric Cancer Management and Outcomes (2 papers), Neural Networks and Applications (2 papers), Stability and Control of Uncertain Systems (2 papers) and Hepatitis C virus research (2 papers). The work is most often cited by research in Management Information Systems (486 citations), Strategy and Management (525 citations), Information Systems and Management (220 citations), Management of Technology and Innovation (106 citations) and Organizational Behavior and Human Resource Management (133 citations). Ray has collaborated with scholars based in India, United States and Switzerland. Frequent co-authors include Muhanna Muhanna, Frank, Miki, C. Chouaïd, Stefan Walzer, A. Vergnenègre, Hamid, N. Shesh, Pan and Abhay R. Satoskar. Their work appears in journals such as MIS Quarterly, ClinicoEconomics and Outcomes Research, Aquaculture Nutrition, IEEE Transactions on Automatic Control and Transfusion Medicine.

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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