Phạm Ngọc Thúy

11 papers and 307 indexed citations i.

Phạm Ngọc Thúy has authored 11 papers that have received a total of 307 indexed citations. This includes 9 papers in Marketing, 8 papers in Organizational Behavior and Human Resource Management and 2 papers in Sociology and Political Science. The topics of these papers are Customer Service Quality and Loyalty (8 papers), Service and Product Innovation (7 papers) and Consumer Retail Behavior Studies (5 papers). Phạm Ngọc Thúy is often cited by papers focused on Customer Service Quality and Loyalty (8 papers), Service and Product Innovation (7 papers) and Consumer Retail Behavior Studies (5 papers) and collaborates with scholars based in Vietnam, Australia and China. Phạm Ngọc Thúy's co-authors include Le Nguyen Hau and Felicitas Evangelista and has published in prestigious journals such as Journal of Business Research, Service Industries Journal and International Journal of Bank Marketing.