Paul Williams

38 papers and 1.5k indexed citations i.

Paul Williams has authored 38 papers that have received a total of 1.5k indexed citations. This includes 17 papers in Organizational Behavior and Human Resource Management, 15 papers in Marketing and 14 papers in Sociology and Political Science. The topics of these papers are Customer Service Quality and Loyalty (16 papers), Consumer Retail Behavior Studies (10 papers) and Consumer Behavior in Brand Consumption and Identification (10 papers). Paul Williams is often cited by papers focused on Customer Service Quality and Loyalty (16 papers), Consumer Retail Behavior Studies (10 papers) and Consumer Behavior in Brand Consumption and Identification (10 papers) and collaborates with scholars based in United Arab Emirates, Australia and United Kingdom. Paul Williams's co-authors include Earl Naumann, Nicholas J. Ashill, M. Sajid Khan, Geoffrey N. Soutar and Linzi J. Kemp and has published in prestigious journals such as Tourism Management, Annals of Tourism Research and Industrial Marketing Management.