Paul Fallon
Impact in
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- Customer Service Quality and Loyalty
Papers in
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- Diverse Aspects of Tourism Research 5
- Halal products and consumer behavior 1
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- Customer Service Quality and Loyalty 5
- Co-authors
- Peter Schofield (5 shared papers)Serdar Dursun (2 shared papers)Sue McAndrew (1 shared paper)Atallah Alenezi (1 shared paper)J.F.W. Deakin (1 shared paper)Ade Oriade (1 shared paper)Peter Robinson (1 shared paper)Wayne A. Marasco (1 shared paper)
- Journals
- Tourism Analysis (1 paper)Tourism Management (1 paper)Journal of Heritage Tourism (1 paper)International Journal of Mental Health Nursing (1 paper)Journal of Psychopharmacology (1 paper)
- Partner nations
- United KingdomUnited StatesCanada
In The Last Decade
Paul Fallon
13 papers receiving 287 citations
Peers
Comparison fields: 5 of 65
- Tourism, Leisure and Hospitality Management 21
- Organizational Behavior and Human Resource Management 85
- Marketing 65
- Transportation 36
- Psychiatry and Mental health 57
Countries citing papers authored by Paul Fallon
This map shows the geographic impact of Paul Fallon's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Paul Fallon with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Paul Fallon more than expected).
Fields of papers citing papers by Paul Fallon
This network shows the impact of papers produced by Paul Fallon. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Paul Fallon. The network helps show where Paul Fallon may publish in the future.
Co-authors
The 9 scholars most cited alongside Paul Fallon, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
| # | Work | ||
|---|---|---|---|
| 1 | 2006 | 59 | |
| 2 | 2010 | 46 | |
| 3 | 2019 | 44 | |
| 4 | Service quality and customer satisfaction in Chinese fast food sector: A proposal for CFFRSERV | 2014 | 40 |
| 5 | 2011 | 38 | |
| 6 | 2003 | 31 | |
| 7 | 2004 | 20 | |
| 8 | 2016 | 15 | |
| 9 | 2012 | 11 | |
| 10 | 2000 | 6 | |
| 11 | Understanding Employment Relations | 2016 | 2 |
| 12 | Service Quality and Customer Satisfaction in Chinese Fast Food Sector: A Proposal for CFFRSERV Scale | 2014 | 2 |
| 13 | 2019 | 1 | |
| 14 | 2025 | 0 | |
| 15 | 2022 | 0 |
About Paul Fallon
Paul Fallon is a scholar working on Sociology and Political Science, Organizational Behavior and Human Resource Management, Tourism, Leisure and Hospitality Management, Marketing and Social Psychology, having authored 15 papers that have together received 315 indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (5 papers), Diverse Aspects of Tourism Research (5 papers), Consumer Retail Behavior Studies (3 papers), Wine Industry and Tourism (3 papers), Cruise Tourism Development and Management (2 papers), Healthcare professionals’ stress and burnout (1 paper), Halal products and consumer behavior (1 paper) and Neurological disorders and treatments (1 paper). The work is most often cited by research in Tourism, Leisure and Hospitality Management (21 citations), Organizational Behavior and Human Resource Management (85 citations), Marketing (65 citations), Transportation (36 citations) and Psychiatry and Mental health (57 citations). Paul Fallon has collaborated with scholars based in United Kingdom, United States and Canada. Frequent co-authors include Peter Schofield, Serdar Dursun, Sue McAndrew, Atallah Alenezi, J.F.W. Deakin, Ade Oriade, Peter Robinson, Wayne A. Marasco and Yufei Wang. Their work appears in journals such as Tourism Analysis, Tourism Management, Journal of Heritage Tourism, International Journal of Mental Health Nursing and Journal of Psychopharmacology.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.