Lisa McQuilken

19 papers and 585 indexed citations i.

Lisa McQuilken has authored 19 papers that have received a total of 585 indexed citations. This includes 13 papers in Sociology and Political Science, 13 papers in Organizational Behavior and Human Resource Management and 12 papers in Marketing. The topics of these papers are Customer Service Quality and Loyalty (13 papers), Consumer Retail Behavior Studies (6 papers) and Digital Marketing and Social Media (6 papers). Lisa McQuilken is often cited by papers focused on Customer Service Quality and Loyalty (13 papers), Consumer Retail Behavior Studies (6 papers) and Digital Marketing and Social Media (6 papers) and collaborates with scholars based in Australia and United States. Lisa McQuilken's co-authors include Nichola Robertson, Michael Jay Polonsky, Paul Harrison, Heath McDonald and Wayne Read and has published in prestigious journals such as International Journal of Hospitality Management, European Journal of Marketing and Psychology and Marketing.