Jeffrey W. Overby
About
Jeffrey W. Overby has authored 11 papers that have received a total of 967 indexed citations.
This includes 5 papers in Organizational Behavior and Human Resource Management, 5 papers in Marketing and 4 papers in Social Psychology. The topics of these papers are Customer Service Quality and Loyalty (5 papers), Cognitive and psychological constructs research (3 papers) and Consumer Behavior in Brand Consumption and Identification (3 papers). Jeffrey W. Overby is often cited by papers focused on Customer Service Quality and Loyalty (5 papers), Cognitive and psychological constructs research (3 papers) and Consumer Behavior in Brand Consumption and Identification (3 papers) and collaborates with scholars based in United States, South Korea and Denmark. Jeffrey W. Overby's co-authors include Pratibha A. Dabholkar, Soonhong Min, Sarah Fisher Gardial, Eun‐Ju Lee and Kun Shin Im and has published in prestigious journals such as Journal of Business Research, Journal of the Academy of Marketing Science and Industrial Marketing Management.
In The Last Decade
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