Richa Sharma

26 papers and 220 indexed citations i.

Richa Sharma has authored 26 papers that have received a total of 220 indexed citations. This includes 13 papers in Management Information Systems, 8 papers in Organizational Behavior and Human Resource Management and 7 papers in Safety, Risk, Reliability and Quality. The topics of these papers are Advanced Queuing Theory Analysis (10 papers), Reliability and Maintenance Optimization (7 papers) and Customer Service Quality and Loyalty (6 papers). Richa Sharma is often cited by papers focused on Advanced Queuing Theory Analysis (10 papers), Reliability and Maintenance Optimization (7 papers) and Customer Service Quality and Loyalty (6 papers) and collaborates with scholars based in India and United Kingdom. Richa Sharma's co-authors include Madhu Jain, Gurjeet Kaur, Shweta Upadhyaya, Swati Agrawal and Jagtar Singh and has published in prestigious journals such as International Journal of Bank Marketing, Ain Shams Engineering Journal and Marketing Intelligence & Planning.