Peter Hernon

5.4k citations
243 papers · 3.6k · h-index 31

Impact in

Papers in

    • Library Science and Information Literacy 51
    • Library Science and Administration 32
    • Library Collection Development and Digital Resources 27
    • Web and Library Services 19
    • Library Science and Information Systems 11

Peter Hernon

206 papers receiving 2.8k citations

Peers

Peter Hernon
Comparison fields: 5 of 170
  • Library and Information Sciences 966
  • Information Systems and Management 583
  • Organizational Behavior and Human Resource Management 582
  • Information Systems 1.1k
  • Communication 310
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Citations per field
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Citations per year

Countries citing papers authored by Peter Hernon

Since Specialization
Citations

This map shows the geographic impact of Peter Hernon's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Peter Hernon with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Peter Hernon more than expected).

Fields of papers citing papers by Peter Hernon

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Peter Hernon. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Peter Hernon. The network helps show where Peter Hernon may publish in the future.

Co-authors

The 25 scholars most cited alongside Peter Hernon, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.

Border = papers with Peter Hernon Line = papers co-authored together Peter Hernon links everyone, so they are left out of the graph.

All Works

20 of 20 papers shown

Showing the 20 most-cited of 243 papers — load more, or switch the sort, to bring in the rest.

#Work
1 2004313
2 2000142
3 1987122
4 1995109
5 2006108
6
Information seeking : assessing and anticipating user needs
1982104
7 1990102
8
Unobtrusive reference testing: the 55 percent rule
198696
9 199983
10 200580
11
Service quality in academic libraries
199680
12
Service Quality: A Concept Not Fully Explored
200177
13
Delivering Satisfaction and Service Quality: A Customer-Based Approach for Libraries
200077
14 198873
15 200171
16 200462
17
Assessing service quality : satisfying the expectations of library customers
201059
18 199656
19 199950
20
Evaluation and Library Decision Making
198650

About Peter Hernon

Peter Hernon is a scholar working on Library and Information Sciences, Information Systems, Political Science and International Relations, Education and Sociology and Political Science, having authored 243 papers that have together received 3.6k indexed citations. Recurring topics across this work include Library Science and Information Literacy (51 papers), Library Science and Administration (32 papers), Library Collection Development and Digital Resources (27 papers), Web and Library Services (19 papers), E-Government and Public Services (11 papers), Library Science and Information Systems (11 papers), Customer Service Quality and Loyalty (9 papers) and Technology Adoption and User Behaviour (7 papers). The work is most often cited by research in Library and Information Sciences (966 citations), Information Systems and Management (583 citations), Organizational Behavior and Human Resource Management (582 citations), Information Systems (1.1k citations) and Communication (310 citations). Peter Hernon has collaborated with scholars based in United States, New Zealand and Singapore. Frequent co-authors include Charles R. McClure, Danuta A. Nitecki, Ellen Altman, Candy Schwartz, Robert E. Dugan, Philip Calvert, Ronald R. Powell, Arthur P. Young, Ching-chih Chen and Laura Saunders. Their work appears in journals such as Library & Information Science Research, Government Information Quarterly, The Journal of Academic Librarianship, College & Research Libraries and The Reference Librarian.

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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