Peiji Shao
About
Peiji Shao has authored 25 papers that have received a total of 223 indexed citations.
This includes 6 papers in Sociology and Political Science, 6 papers in Information Systems and 6 papers in Organizational Behavior and Human Resource Management. The topics of these papers are Technology Adoption and User Behaviour (6 papers), Customer Service Quality and Loyalty (6 papers) and Customer churn and segmentation (5 papers). Peiji Shao is often cited by papers focused on Technology Adoption and User Behaviour (6 papers), Customer Service Quality and Loyalty (6 papers) and Customer churn and segmentation (5 papers) and collaborates with scholars based in China and Canada. Peiji Shao's co-authors include Jiaming Fang, Qian Su, Bin Luo, Liangqiang Li and Tao Zou and has published in prestigious journals such as Computers in Human Behavior, International Journal of Emerging Technologies in Learning (iJET) and Systems Engineering.
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